http://www.fda.gov/AboutFDA/CentersOffices/CDER/ContactCDER/CDEROmbudsman/default.htm
Copy from FDA site
CDER Ombudsman
The CDER Ombudsman, Virginia Behr, will be on extended leave September 1 until December 6, 2010. During that time, Captain Mary Kremzner will be the Acting CDER Ombudsman. You can contact her via email at mary.kremzner@fda.hhs.gov or cderombudsman@fda.hhs.gov or via telephone at 301-796-3144. |
The Ombudsman makes every effort to respond to all complaints in a timely and effective manner. Upon request, communications with the Ombudsman will be considered confidential.
Mission/Vision
Mission: To quickly and impartially investigate complaints and resolve disputes between CDER and CDER-regulated industry, health care providers, and consumers by offering an informal, confidential, and neutral environment.
Vision: To improve the functionality and transparency of CDER by providing efficient resolution of disputes and by fostering communications with stakeholders.
Non-retaliation policy
The FDA Ombudsman page discusses FDA's position on retaliation.
Results are good, I know few who called and looks like we got FDAs attention now
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